As a marketer, building a strong email list is critical to attracting leads and growing your business. However, building an email list from scratch can be a time-consuming process, which is why many marketers consider purchasing an email list to kickstart their marketing campaigns. While buying an email list can […]
Verify the quality of the list: Once you’ve found a supplier you trust, ask for a sample of the email list you’re interest in buying. This will allow you to verify the quality of your listing and ensure it includes people who might be interest in your product or service. […]
As businesses continue to rely on customer engagement for success, maintaining a call database to track customer interactions becomes critical. A call database is an organized record of customer interactions that can help businesses keep track of customer needs, preferences, and complaints. This database is invaluable in managing customer relationships […]
In this day and age, information about any brand is at your fingertips. A quick internet search reveals a wealth of details on all the products and services on the market. Much of the conversation about companies is no longer controlled by the brands themselves; instead, that control is largely […]
Monitor call volume and identify common customer issues Tracking FCR rates can also help identify areas for improvement and encourage consistently excellent customer service. KPI tools that document common issues and call volumes are invaluable. It provides all the data you need to see when your customers call and their […]
Customer satisfaction and sales growth are integral to the success and longevity of any business. Companies can achieve continued profitability and progress by consistently delivering exceptional customer service and driving sales. To stay ahead in today’s fast-paced and competitive marketplace, businesses must keep up with the latest performance metrics. Key […]
Is cart abandonment a mystery or is there some logic behind it? Actually, it’s a bit of both. There has been a lot of research showing why customers add items to their cart and then leave empty-handed. It might have something to do with your checkout page. And once again, even the […]
Ultimately, your goal here is to make the shopping experience of your consumers as smooth and seamless as possible, so they will come back and become loyal customers. After all your preparations above, there’s nothing better than having a reliable tool to increase your conversions. So what tools do you […]
In online business, your warehouse is a very vital part of your retail supply chain – and one of the busiest during peak season. Ensure that prior to the surge, your warehouse operations are optimized by doing the following: Simplify your marketing campaigns with your warehouse – During the peak season, […]
High season or holidays are a golden opportunity for those involved in the e-Commerce business in Southeast Asia. While we are not done fighting the pandemic yet, many top businesses, retailers and marketers expect a spike in demand in the coming months. With ongoing health protocols such as social distancing and […]
Needless to say, the supply chain in Southeast Asia was disrupted due to the surge in COVID-19. But it has become the basis for logistics leaders and companies to seek greater resilience and reconfigure their global supply chains. Another trigger point was the US-China trade war that broke out 3 years […]
Southeast Asia is a region of many ethnicities, unique cultures and religious diversity. However, ASEAN countries are very tied together in terms of shared resources, business networks and trade relations. Southeast Asia was also heavily influenced by culture — something Japanese and South Korean traders had to take advantage of. […]
