Are you still using traditional contact center technology? Is your call center facing losses? If yes, then you are in the right place. There could be several potential reasons, such as poor call connectivity, a low call connect ratio, or using outdated technology behind your call center’s low performance. Only […]
DB to Data
2 posts
Microsoft disputes these numbers. A WSJ article today (paywalled, so I’m not linking to it) noted that: “[Microsoft] disputed outside data, saying third-party data companies aren’t measuring all the people who are going directly to Bing’s chat page.” StatCounter said its data takes traffic to and from Bing’s chat into […]
